Privacy Policy

Thank you for choosing my services. Your privacy is extremely important to me. This Privacy Policy explains how I collect, use, store, and protect your personal information in line with UK GDPR.

1. Information I Collect

​I may collect and store the following information:

• Contact details: name, email address, phone number.

• Booking information: appointment dates, preferences, communication history.

• Health information: relevant medical details, contraindications, and treatment notes (to ensure your safety during sessions).

• Payment information: processed securely through third‑party payment providers (I do not store full card details).

• Website usage data: through cookies or analytics tools.

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2. Why I Collect This Information

​I use your information for:

• Managing bookings and communicating with you about appointments.

• Providing safe and appropriate treatments based on your health information.

• Keeping necessary records for insurance, professional, and legal purposes.

• Improving my services and client experience.

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3. How Your Information Is Stored and Protected

​I take your privacy seriously and use appropriate measures to keep your data safe:

• Password‑protected devices and accounts.

• Secure booking and payment platforms.

• Locked physical storage of paper documentation.

• Limiting access to only what is necessary.

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4. Who I Share Your Data With

​I do not share your personal data with any third parties.

The only time your email address may be used outside of direct appointment communication is for future email marketing, and only if you give explicit consent (for example, by ticking a sign-up box or subscribing yourself).

I will never sell your data or share it with anyone else.

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5. How Long I Keep Your Information

• Client records and treatment notes: kept for 6 years (insurance requirement).

• General contact or booking data: kept only as long as needed for the purposes listed.

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6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data I hold about you.

• Request correction of inaccurate information.

• Request deletion of your data (unless required for legal or insurance reasons).

• Withdraw consent at any time.

• Make a complaint to the Information Commissioner’s Office (ICO).

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7. Contact

If you have any questions or would like to exercise your privacy rights, you can contact me at:

Email: georgiepikehealing@gmail.com
 

By using my services or booking an appointment, you agree to this Privacy Policy. I may update this policy from time to time, and any changes will be posted on this page.